Privacy Policy

1. Scope

This Privacy Policy explains how Mitsubishi Electric collects and uses personal information submitted through mitsubishielectricbuilding.com, including consultation forms and dealer introduction requests.

2. Information we collect

We may collect first name, last name, email, phone, company, project interest, and free-text project details that you voluntarily provide. Technical logs may include IP address, browser type, and pages visited for security and performance monitoring.

3. How we use information

Personal information is used to respond to HVAC inquiries, route you to authorized dealers, improve specification support materials, and meet legal or compliance obligations. We do not sell personal information.

4. Sharing

We may share inquiry details with authorized Mitsubishi Electric dealers, Diamond Contractors, or service providers who process requests on our behalf under confidentiality obligations. We may also disclose information when required by law.

5. Retention

We retain inquiry records for as long as needed to complete the request, support warranty or project follow-up, and satisfy recordkeeping requirements, after which data is deleted or anonymized according to internal schedules.

6. Security

We apply administrative and technical safeguards appropriate to the sensitivity of inquiry data. No internet transmission method is completely secure; please avoid sending passwords or payment card numbers through general inquiry forms.

7. Your choices

You may request access, correction, or deletion of personal information associated with your inquiry by contacting [email protected] or using the Contact page. Marketing preferences, where applicable, can be updated through the same channels.

8. International transfers

Because Mitsubishi Electric operates globally, inquiry data may be processed in countries other than your own, subject to appropriate safeguards and applicable privacy laws.

9. Updates

We may update this Privacy Policy periodically. The “Last updated” date at the top of this page reflects the latest revision. Continued use of the site after changes constitutes acknowledgment of the updated policy.